D-PSC-MN-01 PRACTICE EXAM QUESTIONS | D-PSC-MN-01 VALID DUMPS PDF

D-PSC-MN-01 Practice Exam Questions | D-PSC-MN-01 Valid Dumps Pdf

D-PSC-MN-01 Practice Exam Questions | D-PSC-MN-01 Valid Dumps Pdf

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The competition in the EMC field is rising day by day and candidates around the globe are striving to validate their capabilities. Because of the rising competition, candidates lack opportunities to pursue their goals. That is why has launched the EMC D-PSC-MN-01 Exam to assess your capabilities and give you golden career opportunities. Getting a Dell PowerScale Maintenance Exam (D-PSC-MN-01) certification after passing the EMC D-PSC-MN-01 exam is proof of the capabilities of a candidate.

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EMC Dell PowerScale Maintenance Exam Sample Questions (Q39-Q44):

NEW QUESTION # 39
Which service procedure can be performed on a Dell PowerScale Gen 6 node without first having to power it down?

  • A. Replace FRU component
  • B. Reseat Gen 6 node
  • C. Reseat network cable
  • D. Replace CRU component

Answer: D


NEW QUESTION # 40
Dell Technical Support has requested a part be sent back to Dell Logistics to be studied.
Which process or document musi be completed before sending the part back?

  • A. DTFA
  • B. DMR
  • C. WWFA
  • D. CDMR

Answer: B

Explanation:
When Dell Technical Support requests a part to be sent back for analysis, aDefective Material Return (DMR)process must be completed. The DMR process involves several key steps:
* Receive DMR Authorization:
* Dell Technical Support provides a DMR number and return instructions.
* Complete Required Documentation:
* Fill out any forms detailing the part's serial number, failure symptoms, and troubleshooting steps taken.
* Prepare the Part for Shipment:
* Properly package the defective part using anti-static materials and cushioning to prevent further damage.
* Include DMR Documentation:
* Attach the DMR paperwork with the shipment to ensure correct processing.
* Ship the Part:
* Send the package to the designated Dell Logistics center.
Completing the DMR process allows Dell to study the defective part, which can lead to product improvements and enhanced support services.
References:
* Dell PowerScale Field Replacement Unit (FRU) Procedures- DMR Process
* Dell Logistics Return Guidelines- Shipping and Documentation Requirements
* Dell Technical Support Policies- Defective Material Return Instructions


NEW QUESTION # 41
What phrase describes A-Series nodes?

  • A. All-flash arrays for ultra compute and high-capacity requirements that can accomplish 250-300k protocol operations per chassis
  • B. All-flash, versatile, hybrid platforms ideal for organizations that support a broad range of data archives on a single platform
  • C. Designed for data archival purposes and can be combined with new or existing all-flash and hybrid storage systems
  • D. Hybrid storage platforms that are highly flexible and provide support for a broad range of enterprise file workloads

Answer: C


NEW QUESTION # 42
Dell EMC Technical Support has requested a part to be sent directly back to Dell Logistics to be studied.
Which process or document needs to be completed prior to sending the part back?

  • A. WWFA
  • B. WWF
  • C. DMR
  • D. CDMR

Answer: A

Explanation:
When Dell EMC Technical Support requests that a part be sent back directly to Dell Logistics for further analysis, a specific process must be followed to ensure proper handling and documentation.
Required Process:
* Complete the WWFA (Worldwide Field Analysis) Form:
* The WWFA is a document that needs to be filled out before returning parts that require detailed analysis.
* It provides information about the failure, circumstances, and any relevant data that can assist in the investigation.
Why Option D is Correct:
* WWFA (Worldwide Field Analysis):
* The correct form required in this scenario.
* Ensures that the returned part is properly tracked and analyzed by Dell EMC.
Why Other Options Are Incorrect:
* Option A (WWF):
* Likely a typographical error or incorrect abbreviation.
* Option B (CDMR):
* Refers to a Customer Declared Material Return, not applicable here.
* Option C (DMR):
* Stands for Defective Material Return, a general process but may not include the necessary details for analysis.
Dell PowerScale References:
* Dell EMC Support Policies:
* Return Material Authorization (RMA) Procedures:
* Outline the process for returning parts.
* Specify when a WWFA is required.
* Communication with Support:
* Support Request:
* Dell EMC Technical Support will inform you if a WWFA is needed.
* They will provide instructions on how to complete and submit the form.
* Documentation:
* The WWFA form typically includes:
* Part number and serial number.
* Description of the issue.
* Environmental conditions.
* Any troubleshooting steps taken.
Best Practices:
* Accurate Information:
* Provide detailed and accurate information to aid in the analysis.
* Timely Submission:
* Complete the WWFA promptly to avoid delays.
* Packaging and Shipping:
* Follow any packaging instructions to prevent further damage.
* Use the shipping labels provided by Dell EMC if applicable.
Benefits of Completing the WWFA:
* Improved Support:
* Helps Dell EMC identify root causes and prevent future issues.
* Warranty Compliance:
* Ensures that the return is processed under the terms of the warranty or support agreement.
* Feedback Loop:
* Provides valuable feedback to Dell EMC for product improvements.


NEW QUESTION # 43
Which Dell online service platform is used to access trusted, best-practice, guided instructions for common service tasks such as product installations, upgrades, and troubleshooting?

  • A. SolVe
  • B. TechDirect
  • C. SupportAssist
  • D. MyService360

Answer: A


NEW QUESTION # 44
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